In order to further highlight the connotation of safeguarding consumers' rights and interests, during the period of 3.15, Xichai carried out “3·15†service guarantee activities with the theme of “exquisite core service, exquisite, lean and sincereâ€. The event ended from March 10 to March 31, 2015.
"3·15" FAW Xichai core service all the way
"In order to protect the rights and interests of consumers, Xichai has not only established a '3.15' leading group for service guarantees, but also clarified the '3.15' service guarantee requirements and strengthened the '3.15' service guarantee special assessment." During the "3.15" service guarantee period, The service hotline of FAW Xichai 400 took 10 minutes to complete the task assignment for the request for help, and returned for inspection for the first time within 30 minutes until the problem was solved. A technical support system was established for the market, and daily consultations and disposals were conducted on difficult market issues; Traceability measures, etc., regulate the behavior of the service process and improve the accuracy of the service. At the same time, Xichai's service stations located throughout the country must receive processing services within 20 minutes after receiving information requested by users, and improve work processes, shorten service time, improve service quality and efficiency, and quickly resolve users. problem. In the supply of spare parts, Xichai will also ensure that the delivery plan is in place. "Three Guarantees" emergency adjustments will be deployed at the fastest speed to ensure timely service and customer satisfaction.
"3·15" FAW Xichai core service all the way
Focusing on the theme of the event, Xichai also actively visited key automakers, key distributors, and key users with practical actions to understand user needs, help users check engine operating conditions, and guide users to proper maintenance and maintenance, while actively making Xichai Brand promotion, creating an atmosphere of activity.
To make customers more satisfied with the Xichai engine is not only reflected in Xichai providing users with high-quality products, but Xichai also provides products while allowing users to experience the connotation of Xichai's exquisite, lean and sincere core services. It is reported that there are currently 1,716 service stations throughout the country for FAW Xichai. The service coverage radius in the country has basically reached 50 kilometers. Once the Xichai engine has a problem, it can ensure that the first time to the site to carry out service work to ensure that the quality problem is 100% Solve and eliminate user worries. This time, Xichai also sent professional and technical personnel to sit in the 400 service hotline to promptly answer users' technical questions and guide them to properly maintain and maintain the engine. Marketing service personnel will take the initiative to visit new product users, provide personalized service, carry out technical training for drivers and maintenance personnel, provide users with safe driving reminders, and use exquisite technology, lean management, and sincere attitude to allow Xichai The user really feels: "Precision core service", along the way.
Boiler tubes are used in fire-tube boiler, a type of boiler in which hot gases from a fire pass through one or more tubes running through a sealed container of water.
Water Wall Boiler,Steam Boiler Parts,Boiler Water Wall Panel,Boiler Accessories Water Cooling Wall
Jinan Yuanda Power Equipment Co.,Ltd. , https://www.ydpowerequipment.com