We often hear from our customers and community, and it’s one of the most rewarding parts of our work. It helps us stay connected with what matters to you and ensures we’re always focused on delivering the best experience possible.

Here are some of the most common questions we receive about Delfast. If you have more, feel free to reach out directly or check out our About Us page for more details.

What Are Delfast’s Main Goals?

We're committed to driving positive change and building a greener future. As an eBike company, we believe electric vehicles are key to reducing carbon footprints and promoting sustainable transportation. Our goal is to help accelerate the shift toward cleaner energy by offering high-performance, long-range eBikes that are both powerful and eco-friendly.

What Products Do You Offer?

Delfast specializes in high-performance eBikes. Our flagship model, the Delfast Top 3.0i, is a versatile mountain eBike capable of reaching speeds up to 50mph and has set a new Guinness World Record for range at 232 miles on a single charge.

We also recently launched the Delfast California, a stylish commuter eBike designed for city life. With a range of 100 miles and a smooth mid-drive motor, it's perfect for daily use. We offer a wide range of accessories like portable chargers and storage solutions to enhance your riding experience.

Where Do You Ship?

We ship to many countries including the USA, Germany, France, Italy, the UK, Canada, and several others across Europe. For countries outside our direct shipping list, we can deliver to the nearest port. Contact us if you're unsure about your location.

How Long Does Shipping Take?

Since each eBike is custom-built to your specifications, it typically takes around nine weeks from order to delivery. We take pride in crafting a bike that fits your lifestyle exactly as you want it.

Is Delfast Based in the US?

While our main office is in Los Angeles, Delfast is a Ukrainian startup. Founded in 2016, we started with an eco-friendly delivery fleet in Kyiv and expanded into the eBike market. Being a cross-border company gives us unique insights and innovation to keep pushing boundaries.

What Makes Your eBikes Different?

Our eBikes combine smart technology, power, and range. The Top 3.0i is not just fast—it’s intelligent, with app control, Bluetooth security, and an advanced onboard system. The California model offers comfort, style, and a unique U-frame design that sets it apart from other commuters.

Are eBikes Legal in My State?

In most states, the Delfast Top 3.0i is classified as a Class 2 eBike and doesn’t require registration or a license. For specific rules, check out our blog or contact us directly—we’re here to help.