We often hear from our customers and community, and it's one of the most rewarding parts of our job. Understanding your needs helps us stay focused on what matters most: delivering high-quality, innovative eBikes that make a difference.

Below are some of the most common questions we receive about Delfast. If you have any other inquiries, feel free to reach out directly or visit our About Us page for more details.

What are Delfast’s main goals?

At Delfast, we're committed to driving positive change through sustainable transportation. Our mission is to help reduce the carbon footprint by promoting electric bikes as a viable alternative to traditional vehicles. We believe in creating a safer, greener future, and eBikes play a key role in that vision. As cities around the world invest in eco-friendly infrastructure, we're proud to be part of that movement.

What products does Delfast offer?

We specialize in high-performance eBikes. The Delfast Top 3.0i is our flagship model, known for its versatility and power. It can reach speeds of up to 50 mph and has an impressive range of over 232 miles on a single charge. We also recently launched the Delfast California, a sleek commuter eBike with a 100-mile range and a comfortable U-frame design. We offer a wide range of accessories to enhance your riding experience, including portable chargers and storage solutions like Shad Side Boxes.

Where do you deliver?

We ship our eBikes to many countries across Europe and North America, including the USA, Germany, France, Italy, Spain, and Canada. For those outside these regions, we provide delivery to the nearest customer port. If you're unsure whether we ship to your country, don't hesitate to contact us for more information.

How long does shipping take?

Each eBike is custom-built to your specifications, which means it takes approximately nine weeks from the time you place your order until it's shipped. This allows us to ensure every detail meets your expectations, so you get the perfect eBike tailored to your needs.

Is Delfast based in the US?

While our headquarters is in Los Angeles, Delfast was founded in Ukraine in 2016. Our unique background as a Ukrainian-American startup gives us a global perspective and fuels our innovation. We're excited to bring our products to riders all over the world.

What makes Delfast eBikes special?

Delfast eBikes combine cutting-edge technology with powerful performance. The Top 3.0i offers an industry-leading range of 232 miles, along with smart features like Bluetooth connectivity, an onboard CPU, and a security system similar to that of a car. The Delfast California is designed for comfort and convenience, making it ideal for daily commuters.

Are eBikes legal in my state?

E-bike regulations vary by location, but in most states, the Delfast Top 3.0i qualifies as a Class 2 eBike, which typically doesn’t require registration or a license. For specific details, check our blog or reach out to us directly. We’re here to help you make an informed decision.